What We Do
- We provide a service to adults from the age of 18 to 65plus. We therefore are able to support transition arrangements from children’s services for clients who are 18 years old and enroute to the adults’ services at age 19 years old.
- We support clients who are difficult to place by virtue of unsatisfactory care delivery or not fitting into traditional care arrangements.
- We support people with behavioural difficulties / challenges.
- We support clients with epilepsy seizure disorder.
- We support people with autism.
- We support clients with a prognosis of dementia
- We support clients with specific religious, cultural or dietary preferences.
- We support clients with mental health issues who have agreed after Care discharge to the community
We believe our staff are at the core of the service experience therefore we want to ensure all are staff are able to meet the expectation of our clients. There are a number of measures we take to do this:
- DBS checks are performed upon registration furthermore, this is supported by at least two professional and character references which is mandatory for all staff providing care in the community.
- CTRC Staff Quality Assurance is how we make sure that the care provided is professional and consistent for all our clients, there are several ways we do this these include regularly performing staff supervision and appraisal, spot checks and training assessments.
- There is a basic level training we require from our staff before they can provide care for us in the community and some of these include:
- Understanding the role of a Support Worker
- Recording Information in Writing and Electronically
- The Personal Development of each member of Staff in CTRC
- Equality, Diversity and Inclusion
- Working in a Person Centred Way
- Effective methods of Communication
- Privacy and Dignity in Care
- Safe food preparation – fluids and nutrition
- First Aid training
- Dementia and cognitive issues
- Protection and Safeguarding Vulnerable Adults
- Basic Life Support
- Moving and Handling People
- Hygiene, Infection Control and Prevention
- Recognising and Managing Challenging Behaviour
- Epilepsy Awareness
- Safe Use of Medicine
Range of Services
We specialise in and providing range of floating and intensive support as we believe quality care is directly linked to time spent, therefore we advise a minimum of six hours a day once a week be provided to deliver some the services below:
- Sleep in care
- Waking night care
- Sitting/companionship service (respite) Tasks of;
- Outreach service/Community Access
- Leisure Activity facilitators
- Employment support
- Access to education facilities
- Travel training
- Housing Management
- Health Care Promotion
- Family contact: to name a few.
- Medication Administration but not injections or any invasive administration without specialist training and risk assessment.
- Support with independent living skills
- Nutritional assistance with food and drink
- We also support clients, families and fund holders look for suitable properties if required.
- Support for holidays
- Respite supported care
- We provide support to draw up and meet person centred plan
- Transition management and support from child to adult services.
- We will support in applying for and pursuing benefits application.
- Our task is to use our expertise in joint partner-ship with clients, families and statutory services to ensure smooth transition of care arrangements.