JOB DESCRIPTION FOR SUPPORT WORKER

Job Title:	Support Worker

Accountable To:	CTRC Registered Manager

CTRC offers a support service for adults with a learning disability and for other vulnerable adults in the community. We also offer a respite service that provides space and opportunities for both families and the Service User to spend constructive time apart.

CTRC Mission Statement

Our mission is to enable Service Users develop and improve their life skills and encourage Service Users to lead a full and active life within the community in line with the philosophy of ‘Valuing People’

The Role of the Support Worker

KEY RESPONSIBILITIES

Delivering Quality Care to Service Users

To support Service Users in their home environment.

To develop and expand Service Users’ practical life skills through facilitating, teaching and ensuring access to opportunities that will enable him / her to experience full, active and valued life in the community.

Responsibilities will include:

Life Skills – working with Service Users in a positive way to help them acquire the life skills necessary for independent living, including buying and cooking food, hygiene, safety in the home and travel skills.

Personal Development and Welfare – helping Service Users access a range of services depending on their individual needs with the aim of ensuring Service Users are engaged in purposeful and meaningful activities and are supported in meeting their health and emotional needs as well as learning life skills.

Tenant Participation – To support Service Users in any issues pertaining to their accommodation

Personal Care - supporting individuals with intimate personal care where appropriate.

Liaison with Service Users’ families and CTRC office regarding the Service Users welfare and needs.

Key-working - Undertaking key-working responsibilities. This includes assisting in the maintenance of person centred planning programmes, being present at case conferences and risk assessment meetings and reviews.

Accompany Service Users on holidays either at home or abroad

Follow agreed guidelines in relation to individual Service Users at all times, and respecting the need for clear boundaries and consistency.

Administrative Responsibilities

Maintaining accurate records relating to work undertaken with Service Users.

Carrying out administrative duties as directed by the CTRC Managers.

Responsibilities to the CTRC

To contribute to the development of the service by liaising with CTRC Managers

To observe the standards and to abide by CTRC’s policies and procedures.

To comply with standards and CTRC’s Code of Conduct.

To comply with the Health and Safety Policy.

To comply with CTRC Equal Opportunities Policy.

To maintain the confidentiality of all information connected to Service Users, other members of staff and CTRC Management.

To agree to work flexibly and be prepared to perform other duties commensurate with the role of a Support Worker.

To participate constructively and actively in staff supervisions, development of training and development plans and in annual appraisals.

To act as a team member, participating in team meetings and team development days.

4. Location

The post holder may be working in people's homes and in the community.

5. Hours

The post holder will be working shifts including evenings and weekends and may be required to work sleep-ins and waking nights.

The above is an outline of the job description that may change in consultation with the post holder and CTRC Management